We, as Yasmak Hotel Collection, are working to run our hospitality services in a way that maintains the highest level of quality. Our hotels' quality systems have been established in order to provide the highest level of satisfaction for our guests and are upheld through the participation and shared commitment of each of our staff members.
We consider our hospitality services to be a living system in that our management systems undergo regular testing and constant improvements which focus on quality sustainability and on providing a more refined level of convenience, proficiency, and efficiency for our guests.
The quality of our services and guest-centered approach have been recognized in each of our hotels. We have received the following recognitions:
• ISO 9001:2008 Quality Management System,
• ISO 2200:2005 HACCP Food Safety Management, and Greening Hotels' "Green Hotels Standards."
Our vision is to become the choice hotel brand in comfort and guest satisfaction on both the national and international levels. We desire to meet the different demands of each of our guests by:
• Always keeping guest satisfaction our first priority.
• Improving security, respect, and compassion through education and communication.
• Cooperating with our providers regional foundations in an effort to provide continued improvements.
• Working in a way that keeps the health of our guests and staff in mind.
• Respecting the environment by controlling the amount of waste we produce and by reducing the amount of natural resources we use,
• To do so without compromising our service policy.
We, as Yasmak Hotel Collection, are working to run our hospitality services in a way that maintains the highest level of quality. Our hotels' quality systems have been established in order to provide the highest level of satisfaction for our guests and are upheld through the participation and shared commitment of each of our staff members. We consider our hospitality services to be a living system in that our management systems undergo regular testing and constant improvements which focus on quality sustainability and on providing a more refined level of convenience, proficiency, and efficiency for our guests. The quality of our services and guest-centered approach have been recognized in each of our hotels. We have received the following recognitions:
• ISO 9001:2008 Quality Management System,
• ISO 2200:2005 HACCP Food Safety Management, and Greening Hotels' "Green Hotels Standards."
What we are doing for Sustainable Tourism:
• We care for the environment.
• We use energy saving lamps which consumes %80 less energy without compromising the service quality.
• We use the central heating system in our company.
• We use energy saver room thermostats for our fan coil system.
• We use energy saver room keys in each room.
• Water- use reduction equipments are used at the showers.
• In order to protect our establishment, we use environmentally-conscious chemicals which has international certificates.
• In order to reduce the paper use, we try to use the computer programs and systems as much as possible.
• As from the rooms, recycle paper , plastic, glass, metal and domestic wastes in every section of our company.
• We provide information cards to our guests in each rooms regarding that we can change their bed sheets and pillows if they request.
• We use the wear and tear textile products (sheet, towels ... etc) for cleaning.
• We send our waste cooking oil to the companies for biodiesel production.
• We allocate the unused or out of order equipments to the people demands.
• We recycle the waste batteries.
Perfect location and yummy breakfast
This hotel was in the perfect location to all the landmarks and sights to see in Istanbul like the Blue Mosque, Grand Bazaar, Spice Bazaar and Topkapi Palace within 10minutes walk. Staff at reception were friendly and gave us tips of how to get around. Breakfast had a large variety and was delicious, especially all the savoury options. Note that there are no pork products due to it being halal.
Pleasant, child friendly and well located
Staying at this lovely hotel now, staff are friendly and very helpful. Hotel itself is clean, good location, great for the price and a huge plus is that they are moving towards becoming an eco friendly hotel. The lovely Olive Anatolian restaurant on the rooftop was exceptional, with a lovely hospitable team. Our stay to date has been great. Would definitely stay here again when we return to Istanbul in the near future.
Amazing
The stay here is one of the best one, the breakfast is very convenient, tha staff here are friendly and ready ro help all the time. Also i have to mention about the magnificent bosphoris view. Yasmak sultan thank you for all
Amazing
I have been coming here every year for more than couple of times for seven years. Everything is amazing in this hotel, the staff is kind and helpful. They are like my family now. I recommend here everyone who wants comfortable stay in istanbul
Super hotel
Great location, just a few minutes walk to Hagia Sophia. Tram down the street. The team at Yasmak Sultan hotel was amazing from the receptionist to the lovely lady who cleaned our room. The hotel is super clean and smells lovely. Also you have plenty shops around and we also recommend the Barber shop by FADIL “OZZY” very popular where my boyfriend had a nice pampering moment, a proper Turkish shave.
Excellent hotel
Amazing hotel, excellent services, and good prices. i like this hotel, and sure in future i willcomeback here. very good services in reseption also and they did everything tome. thank you so much